Journey Map Podcast: New Zealand to New York
In this episode of the Journey Map podcast, I chat about my start building websites for $150, my various ventures in New Zealand, and my decision to move to New York.
Galen King
Are you losing customers to Amazon because you don’t show shipping times?
I have often found myself browsing a beautiful online store—about to click “Add to Cart”—when I hesitate. I think to myself: “how long will it take for this thing to arrive?” (Not to mention, “what happens if I don’t like it or it’s the wrong size or color?”—more on that later.)
Designing with data, foundational principles, best practices, and facts
With any complex process, it’s important to separate pre-prescribed solutions from the ultimate goal. It’s important to fully understand the problems and the “whys”—and to avoid jumping to preconceived conclusions. Especially when problems aren’t fully understood in the first place.
Are you wearing too many hats in your organization?
How many of you wear the hat of “ecommerce manager” on top of your official title—such as COO, CMO, CTO, Marketing Manager, Designer, Founder, CEO…? You are not alone.
Shopify is dead, long live Shopify!
The biggest announcement to come out of Unite 2021 is Shopify Online Store 2.0—one of the most significant updates to the Shopify platform to date!
Are you striving to be a master of your digital craft? Where is your community?
I often reflect on the loneliness of the journey for founders but I am curious to understand if this is an issue for those of you working in teams as well?
Profit-sharing within an agency organization
Does anyone have great examples of simple, well-structured bonus plans, phantom stock options, profit-sharing, etc. for digital agencies?
“Before we begin, is there anything on your mind?”
It’s easy to forget that the people we are interacting with each day have their own stresses and anxieties and challenges that they bring to the table (or the Zoom call!).
The Lucid Design Store Project, Part 2: Gift Cards
While it’s trivially simple to generate gift cards inside Shopify and send the codes by email, Slack, or whatever, it’s not the best experience for the recipient.
The Lucid Design Store Project, Part 1
The Lucid Design Store is our agency’s online shop selling t-shirts, notebooks, pencils, and some of the books we have inspired us and that should be must-reads for our clients and new hires.