In our effort to build lean teams, we tend to underinvest in team-building. We overload our teams with too much complexity and too many areas of responsibility without the frameworks or systems to support them or enable them to have sounding boards and forums for healthy discussion.
If you’re building a people-first organization, you will grow faster and require less operational oversight if you develop and encourage a first-principles mindset in your team.
One thing is clear to me, though: rather than establishing rules for how employees should relate to one another or what they can discuss, surely the best approach is to encourage a culture of mutual empathy and integrity and respect.
On a beautiful, sunny day in July, I had the pleasure of heading off to Jeffrey Zeldman’s coworking space in Manhattan.